Frequently asked questions
The questions people most often ask about Commitery, answered plainly.
Is Commitery gambling?
No. Commitery is a personal commitment platform. A user chooses their own goal, evidence requirements, deadline, and conditional amount. Users do not win money for succeeding, and the amount is never a wager against another user.
Read more: What Commitery is, Payment Terms.
Is my card charged when I create a commitment?
No. Checkout saves a payment method and records your authorization for a possible later conditional charge. The Commitment Amount is not charged at checkout.
Read more: Payment method storage, Charges and invoices.
When can Commitery charge me?
Never at checkout. A charge can be submitted only if the commitment receives a final failed outcome, the 48-hour product dispute window has closed without a successful dispute, and the applicable withdrawal period no longer blocks collection.
Read more: Charges and invoices, Disputes, Withdrawal period.
Is my money held in escrow?
No. Commitery saves a payment method at checkout but does not collect or hold the commitment amount upfront. The amount is charged only if the agreed failed-commitment process reaches its final stage.
Read more: Payment method storage.
What proof is accepted?
The accepted proof is defined by the proof scope that you review before checkout. It should be specific, dated where relevant, and directly connected to the agreed goal. Commitery reviews the uploaded evidence only against that agreed scope.
Read more: Proof scope, Proof and review.
Can I withdraw from a commitment?
Eligible consumers can withdraw within the stated 14-day period. A timely withdrawal ends the commitment, prevents a charge, and cancels any related Creator allocation.
Read more: Withdrawal period, Withdrawal Instructions.
What happens if I challenge a failed verdict?
How do routine cycles work?
A routine can create separate commitment cycles. Each cycle has its own deadline, proof deadline, withdrawal handling, review, dispute window, and possible charge. A charge for one cycle does not automatically charge another cycle.
Read more: Creating a routine, Commitment lifecycle.
What if a charge fails, is refunded, or is disputed?
A failed charge is not treated as collected money. A refund, successful payment dispute, or chargeback can reverse the related transaction and can also cancel or correct any related Creator allocation.
Read more: Refunds and reversals, Chargebacks.
What is Creator attribution?
Creator attribution records the Creator context through which a user successfully checks out. It may apply to future commitments for up to 12 months, can be replaced by a later successful Creator checkout, and can be removed for future commitments in account settings.
Read more: Creator attribution, Creator program.
Can a Creator earn money if I succeed?
No. A Creator can receive referral remuneration only if an eligible attributed commitment has a final failed outcome and the related amount is successfully collected. The Creator share never increases the amount chosen by the user.
Read more: Creator payouts, Creator risk and reversals.
Does a Creator see my payment method or private proof?
No. Creators can see information needed for attribution, allocations, payouts, and documents, but they do not receive your full payment method, private proof files, or private dispute details unless Commitery expressly provides something under the applicable rules.
Read more: Creator program, Privacy Policy.
More detail
For the complete flow, see Core concepts, Proof and review, Disputes, and Commitery Creator.